LocateSmarter™ Announces Management Team

June 10, 2014 12:45 pm
Contact: Lindsey Newcomb, Marketing Manager
(319) 833-1094
lmnewcomb@locatesmarter.com

New cloud company leadership stems from accounts receivable and technology foundation

CEDAR FALLS, Iowa – June 10, 2014 – A combination of leaders in accounts receivable and technology have come together to launch a new online batch skip trace application. LocateSmarter, a subsidiary of CBE Companies, announced the members of its management team today.

Chad Benson, President and COO, is co-founder and visionary for LocateSmarter’s formation. “Assembling a talented and passionate team helped bring LocateSmarter to life. The team is focused on solving complex business challenges and mitigating risk in today’s receivables environment,” Benson said. “We’ve developed a cloud-based solution that delivers consumer information from multiple data providers through one centralized platform. It is extremely easy to use for any sized organization.”

With Benson’s background in technology, financial services and accounts receivable, he understands that the emergence of Business-Process-as-a-Service (BPaaS) products can rapidly change the way business is conducted with improved efficiency and effectiveness of online services.

Delivering Leading Data Solutions and User Experience through LocateSmarter

Jessica Phelan has played a key leadership role in directing the product’s research, design and development team since 2011. She was hired as the first dedicated LocateSmarter employee. As Product Manager, Phelan led a development team to get the project off the ground. “We’ve had firsthand experience with the challenges of effectively managing a batch skip trace process using multiple data providers within today’s systems environment,” said Phelan. “With LocateSmarter, our customers have the flexibility to easily customize their workflow.”

In her expanded role as Manager of Product Management and Operations Support, Phelan is responsible for product development, data provider partnerships and delivering an exceptional user experience. She has been in the accounts receivable industry since 2009.

The People, Process and Passion to make the User Experience an Exceptional Journey

Todd Osborn, Director of Sales and Marketing, brings 25 years of executive-level experience in software-as-a-service (SaaS) products and B2B Internet marketing. In his past, Osborn played a key role in launching three IPOs, including Gateway 2000, where he and Benson first connected. “My first encounter with LocateSmarter was a beta demo. It was quickly apparent to me that it would be a game changer in the accounts receivable industry,” said Osborn.

The most recent addition to the team, Lindsey Newcomb, brings seven years of experience to LocateSmarter. As Marketing Manager, she oversees the marketing strategy and will be instrumental in the launch of LocateSmarter’s social media and content development strategies to engage with users.

Team Members

  • Jaedyn Carr - Operations Specialist: "Hello, my name is Jaedyn Carr, and I am an Operations Specialist with LocateSmarter. Prior to working with Locate, I graduated from North Central College in Naperville, Illinois, with a Bachelor’s in Political Science/Criminal Justice."

  • Nathanial Baker - Product Owner & Sr. Data Analyst: "My name is Nathanial Baker, Product Owner and Sr. Data Analyst at LocateSmarter. I bring a creative mindset to analytics and colorful imagination to data in all its forms. Outside of work for me is music production and spending time with family, friends, and alike."

  • Alexandra Lamos - Marketing & Communications Specialist: "My name is Alexandra Bechtel, just last year (May 2021) I graduated from Wartburg College with a Business administration degree, with a concentration in management and a minor in leadership. Some things I enjoy doing outside of work are running, shopping, spending time with family, and friends, and being on the water. My sister and I opened our own boutique in January of 2020 and have loved every second of it. I am very excited for this next adventure here at LocateSmarter and can’t wait to start my journey."

  • Sasha Seguin - IT Business Analyst: "Hello, my name is Sasha Seguin and I am a Business Analyst with LocateSmarter. Prior to working with Locate, I graduated from Florida Gulf Coast University with a Bachelor’s in Data Analysis."

  • Roger Hoeper - Software Developer III: "As a Software Developer, Roger builds and supports LocateSmarter’s web-based software. Previous to LocateSmarter, he worked as a UI Programmer at CBE Companies. Roger graduated from Wartburg College with a degree in Computer Science."

  • Warren Wulf - Senior Software Engineer: "Warren has worked as a programmer/developer since he graduated from Wartburg College in 2000 with a B.A. in Mathematics and Computer Science. Warren came to LocateSmarter from the IT department of our parent company in 2014. After a brief detour to another local business, Warren came back in 2019 to rejoin the team. Warren is an avid outdoorsman who enjoys hunting, fishing and golfing."

  • Amy Deinert - Quality Assurance Specialist: "Amy is the Quality Assurance Specialist for LocateSmarter, providing quality customer service and technical support to our clients. Prior to LocateSmarter, Amy worked in international sales for the powersports industry, and in medical equipment sales for a local hospital. She is a graduate of South Dakota State University with a bachelor’s degree in Consumer Affairs. Amy is passionate about effective communication and maximizing efficiency for our clients."

  • Terri Smock - Director, IT Infrastructure, Development & Services: "As Technical Project Manager, Terri works with the development team to meet product needs based on client feedback. Terri has a long history of implementing cutting-edge technology. She spent nearly 20 years in the mortgage industry, during which time she spearheaded the use of personal computers in the 1980s, configured networks in the 1990s, oversaw the digitization of mortgage documents and worked as an advanced business analyst."

  • Alex Price - Director of Training & Development: "Alex ‘SkipGuru’ Price is a nationally recognized expert in the art of skip tracing and cyber tracking. He brings over 35 years of experience in the data and skip tracing industries to LocateSmarter. His focus is on educating and supporting clients that are using tools such as online search platforms."

  • Jodi Harms - Client Support Specialist: "My name is Jodi Harms. I have a bachelor’s degree in Psychology with a minor in Business Management. I have worked in a variety of roles during my career where I have gained experience in customer service, human resources, operations assistance, and accounting/billing. I most recently worked as a Benefits Coordinator in the HR Department for CBE companies. I love country music, shopping, and spending time with family and friends (including my Cockapoo, Charlie.) I have a blended family with 5 grown children. I am very excited for this next adventure at LocateSmarter. I enjoy working with people and am looking forward to providing quality customer service."

  • Michael Magarrell - Director of Account Development: "Michael brings 30 years of experience in the BPO space to LocateSmarter, and uses that experience to solve real issues for our clients. Michael takes a consultative approach to building good partner relationships and often relies on his analytic capabilities to ensure he gets the solution right every time. Michael has dual bachelor’s degrees (Business Administration and eBusiness) and an MBA in Administration & Technology Management from University of Phoenix."

  • Brandon Medlin - Director, Business Development and Strategic Alliances: "Brandon Medlin leads the sales organization as well as strategic partnerships for LocateSmarter. He joined the LocateSmarter team with over 10 years of leadership experience in the debt collection and technology solutions industries, including project management for the development and implementation of a TCPA compliant dialing solution and managing a proprietary collection software application. Brandon co-founded a nonprofit in the outdoor industry with a mission to introduce youth to the outdoors."

  • Teri Ettelson - Vice President & Integrator: "Teri joins the LocateSmarter team after nearly 30 years in healthcare and nonprofit leadership. Her experience in organizational and project management will support LocateSmarter’s growth and innovation. Teri is key in helping LocateSmarter live its core values daily, with a focus on integrity in everything we do. Teri has served on several non-profit boards and volunteers with students across the state of Iowa, focusing on the financial literacy of high school students."

  • Jonathan Brooks - President: "As president, Jonathan L. Brooks is responsible for charting the LocateSmarter growth strategy. With more than two decades of executive leadership in the data industry, Jonathan has led the development of data platforms that serve law enforcement, government, risk and receivables management. He has served on numerous boards, from land conservation to global missions. Most recently, he co-founded a charity that benefits families dealing with adolescent leukemia."